Technology Evolution - Killer Concepts and Apps

Summary (link to printable document)

Must Solve Problem: Data decays, profit depends on exchanging transactions with accurate data

Solution:
  • Concept: Desktop Hosting, changing unattended communications
  • Concept: Common-Language, current data for millions of businesses
  • Applications: WebClerk, CommerceExpert
  • Effect: Next phase of network evolution
    • 'sneaker-net'
    • intranets and extranets, labor required to transfer information
    • intranets and extranets, integrated so data is automatically published based on the relationship of the visitor
  • Mission: Increase customers' profitable sales
  • Problem: Data decays, millions of business have the same problem
  • Solution: Provide free/low cost transaction tools and data library services
  • Selling process: Applied 'just-in-time' concepts to selling process
  • Examples: Spare parts, publishing, wine industry, home and gift industries, building industry, associations, restaurant takeout sales
  • JITCorp

Killer Concept

Desktop Hosting is a "Killer Concept", changing unattended communications from labor based messaging to automated publishing.

  • From "Leave a message", one answer for everyone
  • To "Here's your answer", database driven publishing based on the nature of the relationship
 Examples of growth from "Killer Concepts" in communications improvements
  • Package communications: FedEx
  • Print communications: Adobe & Fax with Desktop Publishing
  • Network communications: Microsoft exploded in 1990 when 10BaseT cards dropped from $600 to $300 in price. Companies implemented intranets improving internal company communications.
  • Attended communications: Cell phones changed

Killer Concept

Common-Language is a "Killer Concept". Millions of businesses cannot keep their data sets current.

  • Translation technologies, such as EDI are complex and costly.
  • Thousands of companies need nearly the same data in vertical industries
  • Subscription services can share to cost and automate supply chains
  • See examples below
Historical Examples:
  • Sabre's for independent travel agents.
  • FTD for florists
  • West Publishing for Lawyers
  • some JITCorp examples listed below
Spare Parts  -  Building Supplies  -  Household Goods  -  Publishing
Killer Apps
WebClerk is a "Killer App" for Desktop Hosting

CommerceExpert is a "Killer App" for Common-Language; supply chain automation, CRM and ERP

Characteristics of Killer Apps
  • Distributable in a very large quantities at very low cost
  • Comprehensive
  • Usable
  • Unique
  • First
Adoption Explodes at the Destination Stage of Evolution
Beginning Destination Examples
  • Big
  • Expensive
  • High Maintenance
  • Empowering few
  • Small
  • Affordable
  • Low Maintenance
  • Empowering many
  • computers
  • FAX
  • Cell phones
  • Networking
Software progresses from big-expensive to small-affordable:
SAP CommerceExpert/WebClerk
$3,750/user
Source: InformationWeek 		FREE single-user
$849/user Client/Server
Source: JITCorp

Specific Examples

Spare Parts

Click on the part that is need to order it.

Graphics can be manually linked or automatically created from nearly any CAD files.

Link: SEGA

Uses:

  • Vehicles
  • Sewage, electrical and water systems
  • Small engines
  • medical equipment
  • any ordering process that can be improved by clicking on a graphic

Building Supplies

Example for the Hearth and Building industries.

Link: www.HearthOps.com

  • Ordering
  • Order status
  • Inventories
  • Work orders
  • Purchasing
  • Service requests
  • other activities flow

Household Goods

Household good and supplies

Link: www.cmashowroom.com

Publishing

Every computer becomes a publishing engine. This is an example of how Dow Jones uses WebClerk to sell and publish reprints of The Wall Street Journal

Link: www.djreprints.com

Company

James Integrated Technologies (JITCorp)

JITCorp was founded in 1989 to provide industries with tools to Buy Better, Deliver Better, Sell Better. Bill James is the President.

Software Applications:

  • CommerceExpert, Sales, Operations and CRM enterprise software
  • WebClerk, desktop hosting software with single-user version of CommerceExpert
  • RetailClerk, retail point of sale software
  • Download a copy of WebClerk (WebClerk Download)

Data Libraries:

Books

Patents

  • Intelligent Transportation Patent (Received patent number 6,810,817 B1 on Nov. 2, 2004)
  • Intelligent Transportation is located at www.IntelligentTransportation.com
    •

    Contact: Bill James

    Phone (612) 414-4211
    FAX (612) 605-0100
    E-mail bill.james@jitcorp.com
    12636 Sable Drive
    Burnsville, MN 55337

    Next Phase of Network Evolution

    Network Evolution

    • 1980's "sneaker net"
    • 1990's separate intranet and extra net. Labor is required to transfer information between networks
    • 2000's Desktop Hosting, integrated intranet and extra net. Every computer becomes a web, file, transaction and relationship server.

    		You do not have one telephone in a company. You put a phone at every point where relationships are managed.

    WebClerk provides similar ability to put the point-of-communication at the point-of-action for unattended communications.

    Implementation
    JITCorp Mission
    		 Increase the profitable sales of trading partners by providing data and technologies that integrate their business systems into networks of Buy Better - Deliver Better - Sell Better
    Must Solve Problem

    Business must increase profitable sales. Profit is the difference between the value customers pay for and the cost to compete.

    Communications directly affects profitability
    • Value customers expect to pay
    • Costs to execute buying, selling, producing, delivering, collecting
    Buying and selling costs increase from
    • incompatible technologies
    • decay of mission critical data.
      • Example: Sources of materials, prices, inventories, lead times, service response, order status, etc... constantly change. Inaccurate date and late customer/vendor/internal communications caused by data decay adds to cost, decreases profits.

    Solution

    Drive out sources of variation

    		 Apply Deming and Just-in-Time Principles to drive sources of variation from the selling process
    • Provide data library services to spread the cost of maintaining data across all trading partners. are integrated into a network of Buy Better - Deliver Better - Sell Better
    • Provide free or low cost transaction software to network the business systems of trading partners
    • Make the Selling Process Flow 24 x 7

    Execution

    Empowering Everyone

    Use our near $0 cost of goods as a marketing weapon

    • Frog eggs approach to marketing
    • Accept that success and failure cannot be directed
    • Massively seed tools to buy, sell and communicate to everyone
    • Let self-interest, nature, sort out the winners

    Seed vertical industries with Common-Tools

    • Data decays
    • Provide free/low cost tools
    • Provide data sets so users can see it in their industry
    • Provide subscription services to keep the data current
    • Price subscription within cost savings
    Create the Desktop Hosting Industry

    Change Unattended Communications
    • from message based to published based
    • from one answer to everyone, "leave a message"
    • to "Here's our answer", uniquely based on the relationship
      • vendors see request, PO's, etc...
      • customers see account balances, service request status, order status, etc...
      • employees see activities, open work orders, etc...
      • It is best to provide data for specific implementations (medical supplies, building materials, utility supplies, etc....
      • Data can be updated over the Internet
      • Create a "common-language" to exchange transactions
      • Cross referenced to various suppliers