It accomplishes this objective by integrating marketing, sales and operations to a smooth flow of actions, assigning specific responsibilities. Tools for controlling time, profits and control are matched with powerful communications capabilities. Service records, e-mail (with Internet service provider), web-serving (with Internet service provider), letter writing, custom reports, data mining, faxing (optional), credit card approval (optional), scripting and interfaces with other computer programs, improves value through convenient communications internally and with customers.

CommerceExpert offers small and mid-sized businesses an affordable package to control their growth. For larger companies, it offers a comprehensive tool to managing departments as truly accountable profit centers.

Small or large, CommerceExpert sets the tone, and provides the tools to make a company Sales Driven and administratively compliant.

WebClerk is provided with CommerceExpert and projects your internal selling efforts to the Internet. Adding catalogs, technical resources, forum, service and support to your interface with customers.

CommerceExpert and WebClerk share many resources and are delivered under the same licensing agreement and application. CommerceExpert is used by internal company employees, while WebClerk is a web server for interacting with customers on the Internet. In client/server applications, the network can have both CommerceExpert clients working with people and WebClerk clients serving the Internet from the same database.

Benefits:

In our view, sales is to business as breathing is to life. If inadequate for even a few, brief, panic filled moments, it ends.

Companies using CommerceExpert and WebClerk have discovered the powerful tools JIT has developed. These companies now focus their efforts on becoming sales and service driven. From the marketing effort to the check clearing the bank, every step is part of a flow for delivering greater value while minimizing the cost to compete and add to profit.

Specifically:
• Know revenues, number of leads, and customers by advertising source.
• Know what products are moving, forecast needs by open proposals, orders, purchase orders and expand these by the multi-level bill of materials.
• Know the typical sales cycle, days from entry in system to first order.
• Drive action at the start of the sales cycle with contact management, proposal automation, call reports and integrated communications including letter writing, e-mail, faxing (e-mail and faxing do require additional software and/or support). The program makes every effort measurable, removing the mystery of the sales cycle, and providing new salespeople with a clear path of success to follow.
• Know productivity by salesperson and automate commissioning.
• Know each customer's needs, buying history, market profile and financial risk.
• Give better service with fast on-line order entry, electronic product specifications (pictures), service records and knowledge of financial risk.
• Know and prevent recurring service concerns through Pare analysis and on-line service center.
• Provide better service with integrated problem definition, time trapping and billing.
• Deliver products efficiently and timely with the order production to orders, work orders, time trapping, material draws, product availability and shipper details.
• Know and collect on deliveries. The receivable collections built into the program hold the customer and salespeople responsible for both the quantity and quality of the sale.

The following summary is given to highlight some features. Read the full documentation for a complete list of features and benefits.

CommerceExpert

Marketing:
• Easy entry of customer and lead information.
• Ad source tracking.
• Search and sort market profile fields.
• Built in all report records in addition of date and time stamp comment area .
• Remote access for field personnel.

Sales:
• Full feature contact management for Customers, contacts and leads.
• Printable daily, weekly, or monthly calendars ( full size and pages to fit datebooks).
• Custom sales reports, including graphs and chair's
• Full and split commission tracking.
• Multiple price points.
• Price changes and/or discounts on the fly.
• Proposals, sales orders, and invoices designed for ease of entry.
• Proposal to sales order, sales order to invoice in one click.
• Proposals, sales orders, and invoices with general and individual comments.
• Multiple ship-to and bill-to addresses.
• Auto entry of sales tax jurisdiction and sales territory by zip code.
• UPS labels for shipping can include bar codes for tracking.
• Computes sales tax on each order by item.
• International currencies.
• Simple entry of payments in both order and invoice records.
• Allows for deposits and prepayments.

Data Management:
• Import and Export Editors
• Data clean up features.
• Scripting capable.

Communications & Printing:
• E-mail.
• Web Server.
• Faxing (optional).
• Singular and batch e-mail and fax capabilities.
• Letter storage for singular or batch letters in customer records.
• Custom editors for reports.
• Editors for complete design and printing of forms, labels, envelopes, reports, and letters.

Inventory:
• Link betweenitems and their vendor(s) for easy access of vendor/item information from item/vendor record.
• Optional tracking-per-item for reports and reordering.
• Calculates item weight for shipping/freight charges.
• Multiple price points, price quantity discounts.
• Purchase orders.
• Itemtracking for last cost, weighted average cost.
• Automatic inventory adjustment when items are shipped or received.
• Customizable fields for searching and sorting.
• Tracks items used in parent and child items.
• Serial number tracking.

WebClerk

Internet features
• Registration for interested leads or customers.
• Catalog management.
• Shopping cart.
• Order entry.
• Ship via selectable by the customer.
• Auto entry of sales tax jurisdiction and sales territory by zip code.
• E-mail notification of order placement.
• EDI (option-requires additional software and support).
• Order status for open orders.
• Inventory management.
• Web page production.
• Technical Support Library.
• User Defined Library 1.
• User Defined Library 2.
• Forum for the user's customers.